Objectives
An
experienced veteran seeking a position where I can maximize my management
skills, program development, quality assurance and training experience. I can
bring to your organization enthusiasm, dedication, responsibility, and good
work ethics, combined with a desire to utilize my skills.
Experience
Carolina
Office Systems, a Xerox Company (04/05/2013 – Present) – Certified Pre Owned
/ Green Parts Manager - Huntersville, NC
Highlights of Qualification
· Developed and implemented a
successful parts reclamation program within the company saving approximately
$200,000.00 within the first year of employment.
· Developed and implemented a
Certified Pre-Owned Equipment program, allowing the company to sell at higher
profitability while maintaining a quality product.
· Experienced with Xerox devices, to
include break fix, setup and installation and troubleshooting techniques.
Supervision and Leadership
· Managed two programs in their
entirety working with the Executive Leadership team.
· Assisted and worked with the
Executive Leadership team in order to increase Service Technician
productivity and efficiency.
Accountability and Responsibility
· Managed the inventory of 31
Service Technicians as well as three warehouse inventory locations to ensure
proper accountability and sufficient stock of inventory.
· Accountable for the two major
divisions of the Service team within the company.
Teksystems
Contractor (07/13/2010 – 06/29/12) - Drive Tester - AT&T Wireless
Columbia,
South Carolina
Highlights
of Qualification
· Vast experience working in a product testing environment.
· Wide knowledge of software driver development for cellular
chipsets.
· Self-motivated and goal driven.
Accountability
and Responsibility
· Perform troubleshooting and maintenance of equipment.
· Prepare summaries for reports and analyze the results.
· Monitor and maintain all test equipment and tools.
US Army
(04/04/2006 - 04/04/2010) – Soldier – United States
Section Leader – 16 months, Squad Leader – 22
months, Soldier – 10 months
Highlights
of Qualification
·
A
proven independent leader, able to make difficult decisions in demanding
situations.
·
Diligent
work ethics - performs efficiently and effectively under pressure.
·
Educated
in fundamental principles an organization must use to reach guidelines and
goals in support of a corporate objective.
Supervision
and Leadership
·
Project
oriented - As a supervisor, managed subordinates in the performance of their
duties and motivating personnel to accomplish their work professionally.
·
Trained
to identify and establish priorities of work within an organization and focus
the work force to complete multiple tasks in an efficient and
well-disciplined manner.
·
Coordinated
and established training for subordinates to increase unit productivity and
support educational needs of staff. Coached and Mentored staff to establish
personal goals.
Accountability and Responsibility
·
Ability
to analyze, develop, implement and follow-through on all tasks assigned.
·
Responsible
for conducting accurate accountability and maintaining personnel status, on a
daily basis.
·
Organized
rosters and time schedules while supervising and participating in security
procedures for the overall safety
of co-workers during Operations in Iraq.
Education
Northwestern
High School, Rock Hill, South Carolina
New
Horizon’s Computer Learning School, Charlotte, North Carolina
Project
Management for Professionals, A+, Net+, Security+
Skills
· Exceptional experience with Excel,
Word, and Power Point programs, Microsoft Office, Word Perfect, and Data
Collection Programs.
· Operational experience with
Windows XP, VISTA, Windows 7 and Windows 8.
· Alternating Frequency /
Single-channel ground and airborne radio systems.
· Confidence that I can work with
and utilize any program.